Remote Assistance

Plus & Benefit

  • Optimization of activities: the level of specialization of our service experts, combined with the technological innovation of the IT systems used, achieves a highly effective remote assistance service, regardless of the type of machine or geographical area.
  • Dramatic reduction of troubleshooting time: >80% of machines restarted without the need for the on-site presence of the expert technician.
  • Minimized machine downtime, protection of customer's manufacturing process.
  • Cost saving: significant reduction of costs related to production processes.